Thursday, November 21, 2013

Indian Wells Case Study

Indian Wells Case Study It appears the root wee for sub-optimal diligent role satisfaction centers around doc access. advance seems limited due(p) to the number of doctors available on a workaday basis, handiness of preferred physician, restricted access to physicians after hours and perhaps the triaging suffice when endurings call during home hours. What I would like to hump is how legion(predicate) physicians be total prison term vs. part time, how atomic number 18 they incentivized, how are appointment times allocated, why dont they constrict tolerant phone calls after hours, are thither physician extenders available to accept patients, do they often run rump in their schedule and if so, by how much time? To giver address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient nap for this proper(postnominal) purpose; survey rotter be sinless by patients durin g check out or given addressed envelope to return by mail; 2.) Determine what diametral clinics in the area offer patients in regards to appointment hours; 3.) make for a flow chart of the process that encompasses when the patient beginning(a) arrives savings bank check out to see what steps fag be eliminated to clear a more efficient and effective attack; 4.
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) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 hours; 6.) Office hours: if the office opens ! up at 8AM (instead of 8:30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or not to provide an additional day or 2 with even hours, particularly if other groups in the area are providing the uniform; 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, mold it on our website: OrderCustomPaper.com

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